Which practice is essential for protecting client privacy?

• A. Encrypt sensitive data
• B. Hire more front desk staff
• C. Expand location
• D. Increase price of services

Answer: (A)

Protecting client privacy hinges on keeping sensitive information inaccessible to unauthorized people. Encrypting sensitive data is essential because it turns readable information into unreadable form unless the correct decryption key is used. This protects data both when it’s stored (at rest) and when it’s moving across networks (in transit). Even if a breach occurs, encrypted data is useless without the keys, helping meet privacy requirements and maintain trust. The other options don’t directly address data protection: adding more front desk staff, expanding locations, or raising prices don’t reduce the risk of exposure or leakage of private information.