Which staff characteristic describes staying on top of tasks without being prompted?

• A. Cooperation
• B. With-it-ness
• C. Problem-solving
• D. Conflict management

Answer: (B)

Staying on top of tasks without prompting reflects vigilance and proactive task management. This is with-it-ness—the ability to monitor ongoing work, anticipate needs, and intervene before problems arise. A staff member showing this keeps deadlines, follows through without reminders, and maintains smooth workflow. While cooperation, problem-solving, and conflict management are valuable, they describe different abilities: working well with others, solving issues as they come, and handling disputes. With-it-ness specifically captures constant, self-directed oversight of tasks.